Sales & Marketing Archives | SME South Africa https://smesouthafrica.co.za/category/articles/sales-marketing/ SME South Africa is an online business portal that provides strategic business content, tools and resources to enable SMEs to unlock their growth potential. Fri, 23 Jun 2023 14:48:45 +0000 en-ZA hourly 1 https://smesouthafrica.co.za/wp-content/uploads/2021/07/cropped-cropped-SME_2021_Icon_512x512_colour-32x32.png Sales & Marketing Archives | SME South Africa https://smesouthafrica.co.za/category/articles/sales-marketing/ 32 32 How to Grow a Digital Business https://smesouthafrica.co.za/how-to-grow-a-digital-business/ Fri, 23 Jun 2023 08:20:19 +0000 https://smesouthafrica.co.za/?p=54628

digital business

These days, there are endless opportunities for growing a digital business. Unlike brick-and-mortar businesses that need to restrict their marketing efforts to a specific area, digital businesses can cast their nets wider and attract a larger base of customers. And as these businesses are online, they can make full use of the many different online marketing channels and tactics that are available.

No matter what your digital business does or who it’s trying to reach, here are some of the most effective strategies for boosting your business growth.

Create an SEO Strategy

Search Engine Optimization (SEO) is the process of making your website more search engine-friendly. When done right, it will help your web pages rank higher in search results, which will send more traffic to your website.

SEO can help you target valuable keywords, which send relevant traffic to your website. This means boosting your online visibility to more potential customers, which is essential for growing a digital business.

Implement Email Marketing

Email marketing is one of the most reliable, and effective, marketing strategies out there It also offers an excellent ROI for any digital business.

Establish a mailing list where you send regular newsletters and updates, You can also apply automation to save time and effort while ensuring your email marketing strategy delivers optimal results.

Develop a Strong Social Media Presence

When it comes to growing any kind of digital business, social media marketing is always essential. Focus on developing a strong presence on the social media channels that your target audience uses the most. Publish helpful content, engage with your audience, and remain active across your social media profiles.

This will help you drive more traffic to your website, reach more customers, increase brand awareness, and ultimately, grow your digital business.

Work With Affiliates

Affiliate marketing is a great way to grow your digital business because you only pay for results. It’s an affordable, yet highly effective, marketing strategy.

Develop an affiliate program that incentivizes people to share and promote your business. This will help you reach a larger audience and increase your promotional efforts without having to do the work yourself.

Create a Content Marketing Strategy

Content forms the foundation of any effective digital marketing strategy. This is what you share across your digital marketing channels to help you attract and engage customers.

Content marketing can include creating SEO-friendly blog posts, publishing videos, recording podcasts, sharing content on social media, and more. When developing your content marketing strategy, make sure that your content interests and adds value to your audience.

Establish a Referral Program

Referral marketing is another highly effective way to grow your digital business with minimal effort. This involves incentivizing people to share your business with their circles in exchange for a reward (like a discount). People trust word-of-mouth referrals from people they know a lot more than marketing messages from brands. This means referral marketing can be a great way to spread brand awareness and acquire new customers.

Run Paid Ads

Paid advertising is the fastest and most effective way of getting your business in front of potential customers. You can run all kinds of different online ads across a range of platforms – like search and social media. The great thing about online advertising is that it lets you be very specific about who your ads target. This means you only pay for your ads to be seen by the right people, which helps grow your business more efficiently.

Make Sure Your Website is Optimized for Success

There’s no point in generating traffic and growing brand awareness if your website isn’t designed for growing your business.

Make sure your website offers an excellent experience and that it’s optimized for conversions. Ensure your website looks professional, offers helpful content, and is easy to navigate. Try to include reviews, testimonials, trust badges, and any other forms of social proof that could help you build trust and credibility.

These are some of the best tactics that any kind of digital business can use to reach more people and generate more sales. Of course, the specific growth tactics you use should depend on who your target audience is, what their online behaviour looks like, and what kind of products or services you offer.

By establishing a broad digital marketing strategy and developing a strong online presence, you will be able to boost brand awareness and reach more potential customers. Focus on consistently growing each online channel, and it should result in steady business growth.

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Why is Social Media Not Working? https://smesouthafrica.co.za/why-is-social-media-not-working/ Wed, 03 May 2023 07:49:16 +0000 https://smesouthafrica.co.za/?p=54427

why is social media not working

Are you actively posting on social media but aren’t getting the attention or results you’re after?

This is only too common. Social media is highly competitive, and ever-changing algorithms can make it tough to get your content seen by enough people. This doesn’t necessarily mean you’re creating bad social media content; it might just mean you’re focusing your effort in the wrong places. While there’s a lot that determines your social media success, here are some common reasons why social media might not be working for your business.

You’re Pushing Your Products Too Hard

A common mistake that businesses make on social media is being too salesy. Sure, you’re there to generate more customers and sales, but pushing your products too hard will annoy people. People use social media to discover content that interests and engages them. This means successful social media content should add value to your audience and not just promote what you sell. Try to create entertaining, educational, interesting, or inspiring posts. Of course, you’ll want to include your products or service in these posts, but don’t make generating sales your primary focus.

You’re Not Considering the Entire Customer Journey

Customers typically have many different touchpoints with a brand before making a purchase. This means it’s not common for someone to discover your brand on social media and then make a purchase immediately. Instead, they might visit social media, then your website, then sign up for your mailing list and only then make a purchase decision.

When posting on social media, it’s important to understand the entire journey a customer typically takes with your brand. This will help your social media content promote the next best step (like sending traffic to your blog) instead of just trying to promote a direct sale.

You’re Not Social Enough

Never forget the social aspect of social media. No social media channel is designed as a one-way communication system. Instead, social media platforms exist so that you can actively engage with your audience.

As a brand, consumers expect to be able to connect and engage with you on social media. So, use your social media presence to respond to queries, offer insights, and engage with your audience. Another important thing here is to reveal your brand’s personality. Social media is a great place to show the people behind your business and display the human side of your brand. Getting this right will help you create a more meaningful and personal connection with your audience.

You’re On the Wrong Channels

A common social media mistake is focusing on the wrong channels. You might post awesome content, but this doesn’t mean much if it’s not reaching your target audience. Instead of trying to cover all of your social media bases, rather choose one or two channels to focus on and build a meaningful and highly-engaged audience on these channels.

The best social media channels depend on your business and who your customers are. Try to understand the different demographics on each channel and what kind of content people want to see on each channel. Ultimately, you’ll only succeed on social media if it connects you with your target customers.

You Don’t Use All The Available Features

You can do a lot with social media, with each social network constantly updating and releasing new features. It’s important to stay on top of the latest social media trends and developments if you’re going to attract and engage a larger audience.

For example, you can sell directly on some social media channels, access a wide range of different video features, create live videos, post trending content, and more. If you just stick to what you know, you’ll struggle to stay relevant and interesting.

Social media moves quickly, so you should always try new things to engage your audience. By actively experimenting with new features and developments, you’ll have a far greater chance of cracking social media algorithms and boosting your popularity.

A successful social media strategy is about being active on the right channels, posting content your audience wants to see, and ensuring your social media efforts align with your overall marketing strategy. You’ll probably need to do plenty of experimenting and testing before you get this right.

Once you do nail it, social media can be an incredibly powerful tool for attracting new customers, generating sales, and growing your brand. Just be consistent and understand your audience as much as possible. This will help you create content that has the best possible impact.

SEE ALSO: THE FUTURE OF SOCIAL MEDIA FOR SMALL BUSINESSES.

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How to Find Business Events in South Africa https://smesouthafrica.co.za/how-to-find-business-events-in-south-africa/ Mon, 20 Feb 2023 10:30:33 +0000 https://smesouthafrica.co.za/?p=53606

How to Find Business Events in South Africa

Business events have many benefits for new and experienced business owners in South Africa, and can support them to reach their business goals. Events not only present an opportunity to grow your network, but they are also a great way to meet with industry experts and peers, and potential customers. Additionally, through business events entrepreneurs can upskill themselves.

Despite the many merits of networking, finding the ideal business event can be a time-consuming and frustrating process. In this guide we’ll cover the best ways to find networking business events that are worth attending.

See also: Where Entrepreneurs Find Powerful Business Mentors 

Networking websites

Google is most people’s first port of call when searching for business events in South Africa. However, if you want more specific search results a networking website is a much better option. Networking websites such as Meetup and Eventbrite provide an extensive directory of a wide variety of community and business events in your area.

For best results you can use the filter functionality to narrow down your options. This function lets you search by event type (in-person or virtual), interests, date and/or location, to start networking with others who have similar interests and professional goals.

Tip: Search by location, and specific search terms to get the best results.

Social media groups

All kinds of business groups and organisations are active on social media. From Linkedin and Facebook to Twitter chats and Whatsapp, these groups are an effective way for entrepreneurs to not only build relationships, but also to stay up to date with any upcoming business events.

Online groups have a clear advantage over other platforms because they not only post about events, but they are a great knowledge resource to build up your business skills. These groups also encourage small businesses to buy from each other, which means you could find new clients by attending.

Tip: On Instagram follow hashtags to find events that are relevant for you. Don’t neglect Tick Tock which can be great for live training and workshops on business topics.

Google alerts

An often forgotten way to find business events is Google alerts which is a web content monitoring tool. Google alerts allow you to set up a word of phrase for the type of events you want to attend. Some examples of phrases you can use are ‘markets in Johannesburg’ or ‘business seminars in Cape Town’. Once your alerts are set up you will receive emails when new results for your pre-selected topic show up in Google Search. You can also choose how often you get notifications, the types of sites you’ll see and the location.

Tip: Also include well-known venues in your area that are known for hosting the type of business events that you are interested in.

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The Future of Social Media Marketing for Small Businesses https://smesouthafrica.co.za/the-future-of-social-media-marketing-for-small-businesses/ Mon, 13 Feb 2023 09:49:49 +0000 https://smesouthafrica.co.za/?p=53587

Future of Social Media Marketing for Small Businesses

What does the future of social media marketing look like for small businesses? If current trends are anything to go by, social media will become an even bigger part of small businesses’ marketing strategies as consumers continue to spend more and more time online.

Heading into 2023 and beyond, small business owners should ensure that their social media marketing strategies are guided by the following key trends.

  1. Small businesses get in on influencer marketing

Influencer marketing is a social media marketing trend that small businesses have traditionally not been able to take full advantage of, largely because of cost. This is set to change this year as big companies, who are also facing shrinking marketing budgets, spend less on influencer campaigns.

The Hootsuite Social Media Trends 2023 report, claims that this leaves the door wide open for smaller businesses to compete for top creators at lower price points. For small businesses looking to take the leap, the benefits of influencer marketing for small businesses are increased brand awareness and access to a new audience. Influencer marketing is also more targeted and offers an authentic way to present your brand’s message.

See also: Marketing Strategies For Small Businesses That Actually Work

2. Short-form video leads the future of social media marketing for small businesses

Video content is becoming an essential part of every brand’s content marketing strategy. In particular we are seeing growing appetite for short-form videos (60-second to two-minute videos). Tick Tock videos, Instagram reels and YouTube Shorts are popular examples of this type of content. Other platforms are following suit and are expanding their short-form offerings, including Google, LinkedIn and Pinterest.

Brands can use short form video for a variety of purposes – from campaigns and product teasers  to influencer ads and user generated content. Short-form video can also be used for behind-the-brand videos, as well as explainer and educational content.

3. Commerce becomes social

Social commerce will play a major role in the future of social media marketing for small businesses. This type of commerce involves businesses making use of social media platforms to sell their goods or services in addition to an ecommerce website. Consumers are able to buy through direct links to buy products.

This trend rose in popularity during the COVID-19 pandemic which accelerated the shift to online shopping. The ‘Social Commerce Trends to Watch Out For in 2023‘ report predicts that this trend will grow in popularity into the foreseeable future, particularly with low-priced items.

“Just like in previous years, people will be more inclined to purchase low-priced items than big-ticket ones on their social accounts.”

4. Keyword Search & SEO take centre stage

Google has long been the leader when it comes to search. This is, however, changing as Millennials and Gen Z’s search on Tick Tock and Instagram more and more. This means keyword research is no longer limited to just websites and is becoming increasingly important for social media. To benefit from this trend make sure you optimise your social media posts with keywords. The LaterBlog  recommends that businesses make a list of keywords that they would like to rank for and create social content around them.

5. AI goes mainstream

Artificial intelligence (AI) has recently been making headlines and is promising to be more accessible than ever. Small businesses can leverage AI to not only automate repetitive tasks, but to create content. AI-inspired visual effects, as well as copy generators like Chat GPT, are examples of how AI can support content generation. Brands and creators are using these technologies to to draft outlines or generate ideas for written content.

Neil Patel in his 2023 SEO predictions recommends that business owners start taking advantage of AI writing tools.

“If you’ve never used one of these platforms to boost your writing process, it’s time to start.”

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All You Need to Know About Radio Advertising https://smesouthafrica.co.za/all-you-need-to-know-about-radio-advertising/ Fri, 10 Feb 2023 06:58:32 +0000 https://smesouthafrica.co.za/?p=53584

radio advertising

Despite the growing popularity of digital media, radio remains the most popular medium across the continent. A study in 2021 revealed that 80% of South Africans had tuned into the radio at least once in the last week, and radio audiences are continuing to grow. This means radio advertising could offer a major opportunity to reach more customers and grow your brand.

If you’re looking for a way to diversify your ad strategy and reach a larger audience, then radio can be a great choice. Here are all the steps and tactics you need to know when creating a radio advertising campaign.

Reach the Right Audience

The first step to running a successful radio advertising campaign is to choose the right radio station to reach the right people. Sure, you will be able to generate a lot more brand awareness by running ads on major national radio stations. However, if your business only operates in a certain local area, running national ads is pretty pointless. You’ll just end up paying more to reach people who aren’t your target audience.

If you’re a local business, make sure you only run ads on local radio stations. The good news is that smaller, localized stations will be a lot more affordable to place ads on. Anyone tuning into these stations also has the potential to become your customer.

Understand Audience Data

The next step to ensure your radio advertising campaigns reach the right people is to understand the radio station’s listener data. The more detailed this is, the better you can determine whether it aligns with your target audience.

Try to establish what kind of demographic listens to the station and what their listening habits are. Knowing the busiest times for the station can help you find the best ad placements.

You’ll need to have a detailed target customer persona and know as much about your target audience as possible. If they fall under the radio station’s listener demographic, then advertising on that station could be a good idea.

Use the Right Message and Tone

Your ad should have a clear, concise message that appeals to your target audience and differentiates your product or service from the competition. This means it’s a good idea to listen to other ads on the station and make sure yours stands out.

The tone of your ad should also align with the overall tone of the radio station and its audience. Again, this goes back to understanding the radio station’s audience demographics and their habits and interests. Your radio advertising campaign needs to appeal to this.

Creating Radio Advertising Campaigns

Creating radio ads is a relatively straightforward process – they’re much easier to create than video ads. You will need access to a professional recording studio to ensure your ads are properly mixed and mastered.

Radio advertising agencies exist in South Africa that can create and submit radio ads for you. If you choose to create your own ads, make sure you use the services of a professional sound engineer who has experience in radio advertising.

An important factor to consider when creating radio ads is the length of the ad. Radio ads typically range from 15 to 60 seconds. Determine the length that best fits your message and budget. Of course, you pay more for longer ads.

Understand Your Budget

Radio advertising can get pretty expensive. However, it can also offer a great ROI when done properly. When setting your budget, consider the cost of production and radio ad scheduling. Scheduling refers to understanding the peak listening times for your target audience and scheduling your ads accordingly. You pay more for ads during peak hours. The more budget you have, the longer you can ruin the campaign. This will help you generate greater awareness.

Tracking the Ad

Finally, you’ll need to monitor the ad and see how it affects your overall marketing results. Use the right metrics to track the success of your campaign to make data-driven decisions for future campaigns. If you don’t carefully monitor the results of your ad, you won’t be able to understand what kind of impact the ad has on your business and whether radio advertising is worth it.

As long as your radio ads convey the right message and reach the right audience, they could have a major impact on growing your brand. Just make sure you set up your ads carefully and know how to monitor the results. You might be surprised at just how effective radio advertising can be.

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A Guide to Advertising in South Africa https://smesouthafrica.co.za/a-guide-to-advertising-in-south-africa/ Fri, 03 Feb 2023 07:02:25 +0000 https://smesouthafrica.co.za/?p=53557

 

advertising in south africa

Knowing how to attract customers to your business is critical if you want your business to grow successfully. In order to do this, you’ll need to understand how advertising in South Africa works. There are all kinds of marketing strategies you can use to grow your brand. However, running paid ad campaigns is a fast way to reach your target audience directly and acquire customers. Advertising is all about creating and paying to get your branded ads in front of the right people. There are various ways you can do this. In this guide, we’ll break down the main strategies you can use for advertising in South Africa. These tactics are suitable for all kinds of businesses.

Digital Advertising

We live in a digital world, and advertising online is the smart choice for most businesses. The great thing about digital advertising is that you have a lot of data available. This means you can show ads to your exact target audience, and easily track and monitor the results. This ensures your ad campaigns deliver the best possible ROI. When doing advertising in South Africa, looking at digital ad solutions is generally the first place to start.  Let’s break down some of the main advertising options you can choose from.

Search Ads

Search ads are a form of Pay-Per-Click (PPC) advertising displayed on search engines. Basically, you set a budget and bid on certain keywords. When a user types in that keyword, ads with the highest bid will be displayed as the tip result, When someone clicks on your ad, you pay for the click. This is an effective way of reaching the top of Google search results fast -s something that can make a major impact on any business.

Social Media Ads

All social media networks have their own online advertising solutions. When doing advertising in South Africa, running ads on social media platforms can help you target the right people pretty easily. You can be very specific about who your ad is shown to in terms of their demographics, geographic location, interests, and so on. Facebook is generally the best place for businesses to run ads. Although, you can experiment with different ad formats on different social platforms. These also take a PPC approach.

Video Ads

Video is the most engaging form of online content, so running video ads makes sense. You could do video advertising campaigns on YouTube (through Google Ads), or run video ads on social media sites.

Display Advertising

Display advertising is when your ads show up on other websites (not search engines or social media feeds). You’ll see these ads displayed on side or top banners on the site. This is a great advertising strategy if you’re running retargeting campaigns, as your ads and brand can “follow” users online.

Offline Advertising

When we think of advertising in South Africa, most brands will automatically jump towards the online space. While this can achieve great results, there is still a lot of potential to reach new customers through offline advertising channels. These are your more traditional ads, and could include:

  • TV ads
  • Radio ads
  • Billboards
  • Print ads (useful for local businesses)

And more. These ad spaces are generally reserved for big brands, as you need quite a big budget to do offline advertising in South Africa. The other problem is tracking the results of the ad can be tricky. However, the right ads on the right platforms could help you generate a lot of brand awareness.

Brand Sponsored Ads

Another option for advertising in South Africa is running brand-sponsored ads. This is when your brand acts as a sponsor in return for ad placement. This could be seen through brands sponsoring YouTube videos and podcasts, sports teams, local events or community organisations, and more. This is a good way to get brand exposure and develop a positive image around your brand. It’s effective because other people push your ads for you.

Whatever approach you use for advertising in South Africa, it’s important that you have a very clear understanding of who your target audience is and what pain points they have. This will help you reach the right people, and display the right messages in your ads. Getting this right is essential for achieving a positive ROI from your ad campaigns. Different advertising strategies work for different brands – it depends on what you sell, who you’re trying to reach, and what your goal for the ad campaign is. Of course, using a combination of strategies can help you maximize your reach.

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A Guide to Affiliate Marketing in South Africa https://smesouthafrica.co.za/a-guide-to-affiliate-marketing-in-south-africa/ Fri, 20 Jan 2023 06:55:18 +0000 https://smesouthafrica.co.za/?p=53535

affiliate marketing south africa

Affiliate marketing is one of the best ways to make money online. Practically anyone can get involved in affiliate marketing in South Africa, and you can use it to generate a relatively passive, and remote, income.

As long as you take the right steps, getting started with affiliate marketing is also pretty simple. This guide will give you a brief breakdown of everything you need to know about affiliate marketing in South Africa.

What is Affiliate Marketing?

Affiliate marketing is a kind of performance-based marketing strategy where affiliates promote a brand and get paid for each successful promotion or sale. This is often done through the use of a special affiliate link or tracking code. Every sale or lead generated as a consequence of the referral will result in a commission payment from the company to the affiliate. Affiliates can be people, businesses, or websites that advertise a company’s goods or services in return for a commission.

Affiliate marketing offers a win-win situation for businesses and affiliates. Businesses only pay affiliates for successful sales, so the ROI is always good and there’s little to no risk involved. Affiliates can easily start working with brands and making money online, making it a great way to start earning money from your audience.

Why Do Affiliate Marketing in South Africa?

The great thing about affiliate marketing in South Africa is that it’s so easy to get into. You don’t need to score special brand sponsorships or deals. As long as you have a platform to promote a brand and an audience, you can start working as an affiliate.

Loads of businesses offer affiliate programs that are free to join. This means practically anyone can sign up and start promoting brands. With affiliate marketing, there is also unlimited potential for how much you could earn. Because you get paid based on a performance basis, the better you can promote a brand, the more money you can earn. If you’re looking for a relatively easy way to monetize your online presence or access new revenue streams, then affiliate marketing is a great option.

How to Do Affiliate Marketing in South Africa

While affiliate marketing in South Africa will differ depending on what brands you work with and what channels you use for promotion, there are a few general steps you’ll need to follow to become a successful affiliate.

Establish Your Promotional Channels

First, you’ll need a platform to promote your affiliate links. This could be through a blog, social media channels, a podcast, a YouTube channel, or anywhere else that you can build an audience and share promotional content. Of course, you can also use a combination of different channels for more impactful affiliate marketing.

 

Build an Audience

You can’t do successful affiliate marketing in South Africa if you don’t have an engaged audience. You’ll need to use your marketing channels to build up an audience that listens and trusts you. The larger and more engaged your audience is, the better your chances of earning affiliate commissions through them will be. Many brands want to know stats about your audience before you can join their affiliate program.

Join the Right Affiliate Program

It’s important that you work with the right brands for affiliate marketing. The products you promote need to align with your own personal brand and your audience’s interests. This is why it’s a good idea to focus your affiliate marketing efforts on a specific niche. You can join popular affiliate programs like Amazon Affiliates, or reach out to smaller brands and see if they have affiliate opportunities available. You can run a simple online search for affiliate programs related to your product or niche and you should find plenty of opportunities.

Strategically Promote the Brand

When you join an affiliate program you will get a unique tracking link or promo code. Promote this code to your audience to try to generate affiliate sales. It’s important that you don’t push brands and products too heavily, and that you are strategic about how you promote products and what products you promote. The key thing is that you should only promote affiliate products that add value to your audience. If you come across as too salesy, your audience could lose interest.

There are plenty of opportunities for affiliate marketing in South Africa. As long as you have an audience and find relevant brands to work with, you could use affiliate marketing to open up a stream of passive revenue. The better you become at promoting brands as an affiliate, the more earning potential you’ll unlock.

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Marketing Strategies for Small Businesses That Actually Work https://smesouthafrica.co.za/marketing-strategies-for-small-businesses-that-actually-work Fri, 30 Dec 2022 04:00:28 +0000 https://smesouthafrica.co.za/?p=53512

There are many major benefits of digital marketing for small businesses. Most importantly, you need a marketing strategy to help your business attract more customers and make more sales.

One of the most important parts of running a small business is to stand apart from the competition and attract a steady flow of customers. This includes engaging new customers as well as repeat customers.

With so many different marketing channels, ideas, and strategies out there, coming up with a marketing plan that actually works can be tricky. To help you out, here are some of the most effective marketing tactics for small businesses to use.

Social Media

Any kind of business needs to have a social media presence. This is a fundamental part of running a marketing strategy in today’s world.

There are many different ways that small businesses can use social media. You could attract new customers by sharing content about your brand, run special promotions to boost sales, run ads to reach more prospective customers, engage with your current customers, generate word of mouth marketing through user-generated content, maintain customer loyalty, and more.

Make sure your social media profiles are updated regularly, and that they contain all of your business information. Facebook is an important channel for local businesses, while Instagram and TikTok are popular channels for all kinds of small businesses. Whatever platform you choose, ensure you focus on social media channels that align with your brand and your target audience.

Email Marketing

Email marketing is one of the most reliable digital marketing strategies out there. It lets you connect directly with your subscribers, which can be a great way to generate new sales or keep your existing customers engaged.

You can send emails that offer discount codes and special offers to increase first-time or repeat sales. Online stores could run abandoned cart email campaigns to recover “lost” sales. You could use your newsletter to nurture prospects and develop trust around your business or to simply keep your audience interested and engaged in what you do.

Any kind of small business can achieve great results, and an excellent ROI, with the right email marketing tactics.

Paid Advertising

Paid advertising has one clear advantage and disadvantage. It’s a highly effective marketing strategy because it lets you reach a large number of potential customers very quickly. The downside is that it costs you money.

There are various online paid advertising tactics you can use – like Google or social media ads. In both cases, you can be very specific about who you target. This is a great way to ensure your ads get seen by the right people.

Most people go straight online when they want to discover a new business. By using paid advertising, you can ensure your business is more visible to these kinds of searches.

SEO and Content Marketing

SEO is the alternative to paid advertising. This is when you optimize your online content so that it performs well in search engines for free. If your small business ranks at the top of Google search results, you should be able to attract a lot more customers.

One important strategy for small local businesses is to create a Google Business Profile. This can help get your business listed on Google Maps and reach the top of local search results.

An important part of SEO is publishing helpful, interesting, and relevant content that your target audience would be interested in. This could include blogging, publishing YouTube videos, hosting a podcast, or more.

Of course, when publishing online content and building an online presence, the most important thing is that you have a great website. This is your most valuable online asset.

Traditional Marketing Tactics

Digital marketing may be important, but small businesses should never underestimate the power of tried-and-tested traditional marketing tactics. Things like well-positioned chalkboards, flyers, posters, or local community sponsorships can do wonders for attracting new customers.

If you’re a small local business, consider offering a loyalty program, working with local influencers, or even partnering up with other local businesses for a special promotion. These are all great ways to help you generate more sales.

Conclusion

Actively marketing your business is essential for the success of any small business. While the strategies above can all achieve awesome results, the most important thing is to deeply understand your target audience. The better you know your customers, the more personalized and relevant your marketing campaigns will be to them. This will help you achieve more success with each marketing campaign you run.

Looking for Digital Marketing Services? Find one Here!

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Customer Acquisition Through Social Media https://smesouthafrica.co.za/customer-acquisition-through-social-media/ Fri, 07 Oct 2022 07:05:49 +0000 https://smesouthafrica.co.za/?p=53272

 customer acquisition through social media

When it comes to customer acquisition, most small businesses focus on email marketing services, paid ad campaigns, and SEO. While these are all effective strategies, social media is also an excellent place to acquire new customers.

No matter what kind of business you run, you will be able to find your customers on social media. As long as you understand your target audience and use the right strategies, your social media channels can help you bring in a lot of new customers and revenue.

Here are some of the best tips and tactics for using social media for customer acquisition.

Use the Right Channels

There are many different social networks at your disposal – each one has unique characteristics and a slightly different audience. It's important that you understand each social media network before implementing your customer acquisition strategy. For example, LinkedIn can be an excellent social media network for B2Bs to acquire customers, while Instagram and Facebook are great channels for B2Cs, like online stores, to push sales.

To choose the right social channels for your customer acquisition strategy, you need to understand who your target audience is, where they are most active, and what interests and problems they have. This will allow you to target them more effectively on the right social networks.

Create Compelling Content

The content you publish on social media is critical for the success of your customer acquisition strategy. This content needs to speak to your target audience, spark an interest in them, inspire them, and develop trust.

Depending on your audience, you could post educational content, inspiring content about your brand story, content about your products, giveaways and special offers, and more. Posting a diverse range of content across your social channels will help you target a wider audience and attract more customers.

Promote User-Generated Content

User-generated content is incredibly powerful when it comes to acquiring customers through social media. This is any content that your customers and other people post about your brand. Social media users tend to trust user-generated content more than marketing messages from brands, as it's more authentic. Seeing other people support your brand also helps to establish trust around your business.

You can promote user-generated content through strategic giveaways, working with influencers, running branded hashtag contests, and more. Be sure to share any user-generated content on your profiles.

Partner With Other Brands

Partnering with other brands on social media is a great way to increase your reach and tap into new audiences. A common strategy is to run a partnered giveaway, where each brand provides half of the price and promotes the giveaway on their channels. This lets each brand tap into each other's audience, which can result in driving a lot of new interest and increasing customers.

Work With Influencers

Influencer marketing is massive. There are influencers that cover practically every niche available, so partnering up with them is an excellent way to spread brand awareness and maximize your social media reach. Of course, people put a lot of trust in influencers. So, if you work with an influencer that has the right audience, you should be able to generate a lot more new customers if they actively promote you.

Provide Customer Support On Social Media

Brands can use their social media channels to provide customer support. This is an excellent strategy to connect with potential customers and answer any questions. Providing support in a public space like social media shows potential customers that you care and are dedicated to providing a positive customer experience. This makes it a useful strategy for customer acquisition.

Use a Strong CTA

Finish off your social media content with a powerful call to action (CTA). This is what will motivate your followers to take action – such as signing up for your email marketing strategy or booking a demo for your product or service. Pay careful attention to how you craft your CTA. It needs to be actionable, and it should highlight the value that the user will get out of taking the desired action. If you don’t finish your posts with a strong CTA, then you won’t be able to turn your social media followers into customers.

Social media platforms provide loads of opportunities for brands to acquire new customers. It’s important that you choose the right channels, publish the right content and optimise your social profiles for attracting new business. With a carefully planned social media strategy, you can use your social networks to successfully attract many new customers to your business.

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How to Build an Email List https://smesouthafrica.co.za/how-to-build-an-email-list/ Fri, 23 Sep 2022 07:00:37 +0000 https://smesouthafrica.co.za/?p=53255

how to build an email list

The first step to any small business email marketing strategy is building an email list. Email is one of the most reliable marketing strategies. It’s easy, it’s low-cost, and it can have a huge impact and return on investment if done right. Any kind of small business can benefit from an email marketing strategy. 

But before you can start sending emails, you need to have a list of people to send emails to. Not only that, but this list needs to be genuinely interested in your business and what you offer. This is because your goal of email marketing is to turn your email prospects into customers.  

In this guide, we’ll cover some of the best strategies you can take to build an email list. 

How Do I Create an Email List? 

You need to create a mailing list in order to send out newsletters and email marketing blasts. To do this, you will need to start with a lead generation form. This is an online form that captures people’s email addresses, names, and any other information they input. This information is then stored in your Email marketing service, where you can add it to a mailing list.  

Here are a few of the best strategies you can take to inspire people to leave their email addresses. 

Offer Something Valuable 

The most common way to build an email list is to offer some kind of gated content or special offer that your audience would be interested in. This could be access to an ebook, a free tool, a video, a podcast, or anything else that can be accessed by filling in a form.  

You could also simply advertise your newsletter, but promote it by highlighting the value it will offer your subscribers. People need to know that they’re getting something in return for handing over their information. 

Host a Live Event 

Live webinars are a great way to create an email list. Get people to sign up on a landing page, where they add their email addresses. You send them a registration link to the event and capture their email address at the same time.  

You can host events on a platform like Zoom, where you speak about a topic that will interest your audience.  

Run a Giveaway 

Offer your products or services as a prize for a giveaway. Everyone who enters the giveaway needs to add their email address, which you can use to build an email address. This is effective because you know that everyone who enters will be interested in what your business has to offer. This will result in more effective email marketing campaigns.  

Offer a Discount 

A great way to build an email list is to offer a discount, like a 10% off coupon, to anyone who leaves their email address. You capture their email address and send them the discount code. Not only does this result in a new email subscriber, but it will also lead to a new sale.  

Offer Free Quotes 

If you run a service business, you can ask prospective customers to fill out a form in return for a free quote. After this, you can add the prospect to your email list. This is also effective because people with a quote will be more likely to book your services.  

How Do I Make an Email List for Free? 

The most important thing about creating an email list is that you must never pay for email addresses. This will harm your email marketing campaigns, and will likely result in your account being flagged as spam.  

All of the strategies above are free to implement, and they are effective ways to generate an email list online. 

What is the Best Way to Create a Mailing List? 

The best way to create a mailing list is to offer something that interests and adds value to your audience. This will help you organically create an email list that is genuinely interested in what your business has to offer. Rather have a smaller, engaged email list than a large and uninterested email list.   

To do this, understand what your audience is interested in and what their pain points are. Then, offer something of value to them in exchange for their email address. 

Building an email list is actually pretty easy. Do it right, and email marketing could be one of the best investments for your business. The best part is that most of these strategies don’t take any effort once they have been created. Simply set them up, and watch as your email list starts to grow.  

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